simplebet88 Casino & Sportsbook Data Care

This page describes what we collect when you use simplebet88 and how we keep that data protected. We at simplebet88 collect and process personal information to operate our sportsbook, live-dealer tables, slot games, and esports markets. Our privacy practices are designed to be transparent, and we commit to handling your data carefully across all our services.

We collect information directly from you (name, email, phone, address) during account registration and KYC verification. We also collect information about how you use simplebet88—which markets you view, when you log in, which payment methods you use. This information helps us keep your account secure, comply with local law, and improve our service.

We do not sell your personal data to third parties outside payment processing and compliance. Our policy outlines what we collect, how long we keep it, and what rights you have over your data on simplebet88.

What We Collect on simplebet88

We collect the following categories of information when you use simplebet88:

Identity and account data: Your full name, date of birth, email address, and phone number. We collect this at registration and during KYC verification.
Address and financial data: Your residential address, bank account details (for withdrawal processing), and payment method information (e-wallet accounts, virtual account numbers). We use this for account verification and settlement.
Behavioral data: Records of your login times, which markets you view (Liga 1, Piala AFF, Champions League, live roulette, slot games), which payment methods you use, and your account balance history. This data helps us prevent fraud and improve our service.
Device and technical data: Your IP address, browser type, device model, and operating system. We use this to detect unauthorized access and troubleshoot technical issues.
Transaction records: Deposits, withdrawals, and settlement records for all bets and gameplay on simplebet88. These records are kept for compliance and dispute resolution.

How We Use Your Data

We use your data for five main purposes. First, we operate simplebet88—processing your deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment, and settling your bets. Second, we verify your identity as required by Indonesian law and our compliance obligations. Third, we protect your account by detecting fraud, unauthorized access, and unusual activity. Fourth, we respond to your customer support requests via in-app chat and email. Fifth, we improve simplebet88 by analyzing usage patterns and user feedback.

We do not use your data for marketing outside simplebet88. We do not sell your personal information to advertisers, data brokers, or third parties unrelated to your account operation.

KYC verification: We collect identity documents to comply with Indonesian financial regulations and prevent money laundering.
Payment processing: We share bank account numbers and e-wallet details only with our payment processors, not with other services.
Fraud detection: We use IP addresses, login patterns, and transaction data to identify suspicious account activity and protect your funds.
Compliance logging: We keep records of deposits, withdrawals, and bets for a minimum of three years to meet regulatory requirements.

Third-Party Processors and Data Sharing

We share your personal data only with essential service providers. Our payment processors (who handle online payment, e-wallet, mobile banking, local payment, and bank-transfer settlements) receive your bank account details and transaction history only to complete your transfers. Our email provider receives your email address to send account notifications and support responses. Our hosting provider stores your data on encrypted servers and does not access your personal information.

We do not share your identity, address, or betting history with any other party. In rare cases, we may disclose data if required by law (e.g., a court order or tax authority request). During holidays like Idul Fitri or Idul Adha, data handling may be delayed due to reduced staff availability, but security standards remain unchanged.

How Long We Keep Your Data

We retain your personal and transaction data for as long as your account is active, plus three years after closure. This retention period covers potential disputes, refund requests, and regulatory audits. After three years, we delete your personal data except where we are legally required to keep records longer.

Backup copies of your data may persist on our servers for up to 30 days after deletion due to standard data-recovery procedures, but these backups are encrypted and inaccessible to our team.

Note: Our servers may be located outside Indonesia. This means your data may be processed in jurisdictions with different privacy laws. By using simplebet88, you consent to this international data transfer.

Your Rights and Policy Changes on simplebet88

We give you the right to request, correct, or delete your personal data on simplebet88. You can request a copy of your data, ask us to update your address or contact details, or request account closure at any time via our support team (in-app chat or email). Once you close your account, we retain records only as required by law.

You also have the right to object to certain data processing—for instance, if we use your email for service announcements beyond account management. Contact our support team to adjust your preferences. We will respond to data requests within 10 business days (longer during holidays like Idul Adha or Imlek).

Cookies and Tracking

simplebet88 uses cookies to keep you logged in and remember your preferences (such as language and theme settings). We do not use cookies for tracking across other websites. You can disable cookies in your browser settings, though some features of simplebet88 may not work correctly if you do.

Changes to This Policy

We may update this privacy policy to reflect changes in our service, new regulations, or improvements to data protection. If we make material changes, we will notify you via email or in-app notification. Your continued use of simplebet88 after the change date means you accept the updated policy.

Access to simplebet88 and our services is available only where applicable local law permits. This privacy policy is governed by Indonesian law. If you have questions about how we handle your data or wish to exercise your rights, contact our support team via in-app chat or email. We respond during business hours, with typical response windows of 1–4 hours depending on queue volume.